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Patient Experience

So you’ve been looking into getting a hair transplant to manage your hair loss? Let’s walk through the patient journey from start to finish with Better Hair Transplant Clinics

Every hair transplant procedure begins with a completely free consultation with one of our hair loss specialists

All you need to do is choose the location that is closest to you (from our range of locations across the country) or undergo a video consultation with one of our team. No matter which option you choose, we operate to the same high standards and level of customer care that we have built our reputation on over the years we have been changing the lives of our patients.

The hair loss consultation is one of the most vital parts of the transplant procedure, as it allows us to determine the root cause and solutions

The consultation procedure will allow us to carry out a full assessment of your individual needs and requirements

Hair loss is assessed using something known as the Norwood scale. The Norwood scale is split into seven different stages and is used to measure the severity and pattern of the hair loss, stage 1 on the scale is to have no significant hair loss whereas stage 7 is the most severe stage of hair loss. By combining the Norwood scale with your medical history, we are able to determine the causes of your hair loss and the correct procedure to be used to help you effectively manage this.

Next, we will talk through the options that you have available in addition to answering any questions you may have and establishing the correct expectations for the procedure to be carried out. Following on from your consultation, the next steps are securing the date for your procedure to begin and you can then start your journey to better hair.

Consultations with our team generally last between 30 minutes and an hour, depending on exactly what needs to be covered, and area available at any of our UK locations or via an online video consultation. The lead time for the procedure is as little as two weeks.

I cannot praise this company enough for their professional and friendly service from start to finish. Everything was explained to me in great depth from my initial consultation to post op by Mr Prasad and his team. Lyndsay is also a credit to this company she has been in touch throughout and answered any reservations I have had and put my mind at ease.
Luci
February 25th 2021
From an internet search to hair transplant. The process has been smooth and explained thoroughly from start to finish. Sharon contacted me, put me at ease and provided all the necessary information needed to go ahead with Surgery.
David McDermott
February 12th 2021
Can’t recommend this company enough. From my initial consultation with Sharon, to the actual day of the transplant. A daunting experience, made a lot easier by this amazing team! I couldn’t be happier with the service I received. Would recommend this company to everyone!
Liam
February 11th 2021
Very happy with the service I received from be cosmetics. The journey was smooth from start to finish starting off with Sharon who initially booked my appointment all the way through to the actual procedure carried out by Dr Mo. Looking forward to my results following my hair transplant!
Haroon Rashid
February 3rd 2021
Could not be happy with the level of service for my hair transplant…Sharon made it so easy along the way regards do’s and don’t’s and was very clear and professional! …definitely recommend !!
Danny Roccia
February 3rd 2021
I could not be happier with the service provided by Better Hair clinic. The process from the initial consultation with Sharon to the day of the surgery with Dr Mo and the team have been and continue to be excellent. I would highly recommend.
Nicholas Williams
December 11th 2020
I’ve just had my transplant and I am very pleased with the process, I was looked after well and have received a post op care pack and check-in from the organiser. The day surgery went very smoothly, looking forward to the results.
Richard Tawn
October 24th 2020
A great experience from start to finish by Sharon and all of the team. Great competitive prices to. Highly recommended 👍
Lee
October 13th 2020
Extremely professional, informative, helpful and friendly at all times. A really positive experience and Sharon has been great throughout. Competitive price too. No complaints at all. Would recommend.
Blue
September 23rd 2020
Very professional, trusting and very pleased with the work that has been done. Highly recommend, looking forward to seeing the full results!
Natasha Wallace
September 16th 2020
Both Sharon and the team at the clinic were very professional and friendly. Sharon goes through everything with you before the surgery over the phone and contacts you a few times before the date and after the procedure also.
Luis Morgan
September 15th 2020
It was a good experience. I was well informed and felt supported at all times. The price was very competitive and the procedure was carried out kindly and professionally. Recommended.
Lorenzo Moya
July 27th 2020
Had the crown and front hair transplant and I am so pleased with the result two hours after the surgery. Sharon, Tetiana and the team have been great to work with and have a done a fantastic job.
Mark Adamson
July 18th 2020
World class treatment from a world class clinic cannot speak highly enough of these people from top to bottom. A procedure which has transformed my life and confidence all for the better. Love my new beard. A special thanks to Sharon and the surgeon for their incredible work and reassurance!
Matt Porter
July 10th 2020
Sharon and her team where so supportive from the beginning of our consultation and was with us all the way through to the excellent aftercare stage. I would highly recommend Better Hair Transplant Clinics.
Tracy Ann Okezie
July 7th 2020

The second step of the hair transplant procedure is preparing for the day of your procedure at one of our specialist hair transplant clinics

All of our procedures, no matter which of our incredible clinics they are performed at, are carried out with the utmost level of care and support. The staff who will be present on the day are on hand to support you through every step of the journey, from talking you through the procedure and any last minute queries or worries you may have, to providing you with aftercare help and advice. Our surgical teams have carried out thousands of hair transplant procedures and are heavily experienced in all aspects of hair transplantation.

We have carefully chosen a range of facilities across the country to ensure we are able to provide the highest quality care available
We've created a comfortable and homely environment for all patients who step through our doors to make them feel at home before their surgery
Our specialised hair transplant clinics are chosen to give our patients access to the best hair transplant surgeons within the UK

Every patient is treated as a VIP, from the initial consultation through to completing the aftercare and seeing your results. We recommend that any patients stay at a hotel close to the surgical clinic on the night prior to the hair transplant procedure to ensure that you’re able to arrive in a calm and relaxed state on the day of the surgery. We’re able to arrange everything for you, from the hotel stay to organising transport to the clinic on the day of the operation. We find that some of our patients opt for the hotel stay on the night following their procedure too, but this is entirely up to the patient.

Let's take a walk through a standard hair transplant procedure

Whether you’re booking in for an FUE or FUT hair transplant procedure, it’s important to get a rough idea of how your day will go. All of your options will be discussed during the initial consultation.

Be welcomed by your surgical team when you arrive at the clinic

On the day of your surgery, you should arrive at the chosen clinic before 9am, and depending on the exact surgery required and number of grafts needed, you should be ready to leave between 4pm to 7pm on the same day. On arrival, you will be greeted by your surgical team and they will run you through the plan for your surgical procedure. Please ask any questions or raise any issues that you have at any point from arrival throughout the entire day.

Our waiting areas are designed to make you feel at home, with our entire team aiming to give you the best possible experience from the moment you step through the door
We provide all patients with their own private room on the day of their surgery to store their belongings and get changed in/out of their surgical garments

Undergo a pre-surgery check and take the medication provided

During the pre-surgery checks, you’ll need to fill out a series of forms which include your consent form and a general health questionnaire. Once these are complete, you will be taken for the initial checks (such as heart rate and blood pressure) before being given medication to mitigate the risk of infection and reduce the amount of swelling. At this point, you will be ready for surgery and will be taken to a private room to change into your medical gown.

Your hair is then prepared to undergo the transplant surgery

Generally, a shaven head is the quickest way to be able to optimise the amount of hair that is able to be transplanted, but it isn’t the only option. The area to be treated will always be shaved to aid the transplant procedure, but depending on the style that you are looking to maintain after the transplant you may be able to have a different hair cut during preparation. Please ask our team as they will be able to assist you with this.

All of our hair transplant surgeries are carried out in a sterile surgical environment by a qualified team of professionals

The procedure doesn't take long, but the results last a lifetime

Aftercare following a hair transplant procedure is key to ensuring that your newly transplanted hairs can grow correctly

Your hair transplant has now been carried out, so what happens next?

Now your hair transplant procedure is complete, your hair will be left clean and prepared to leave the clinic. You’ll be able to change back into your regular clothes and relax with a drink whilst you await your post-op instructions and aftercare advice. The surgical team will go through these instructions in detail and answer any questions that you have, you’ll be provided with all of the aftercare supplies you need and you will then be able to leave.

We pride ourselves on the quality of the aftercare that we provide to all of our patients

We don’t stop with our duty of care once the surgery has been completed and we pride ourselves on the high level of aftercare that we are able to provide to all of the patients who come to us. We’ve built a reputation on the level of service we provide, from the initial consultation through to the years after you’ve had your surgery.

FUE hair transplants are capable of creating a brand new hairline
Hair transplant procedures for women often provide incredible results when left to grow through following the surgery
A Better Hair Transplant Clinics patient immediately following a hair transplant surgery procedure

Even after you leave the clinic, we’re available at any time to help support you and answer any questions that you may have. We’ll check in with follow ups and you’ll be asked to come in for review appointments with us so that we can track the progress of your new hair growth. These are generally performed after a period of 1, 6, 9 and 12 months when you should be able to see your final results. We’re here to support and help you on your hair loss journey, and are with you every step of the way through your recovery.

I cannot praise this company enough for their professional and friendly service from start to finish. Everything was explained to me in great depth from my initial consultation to post op by Mr Prasad and his team. Lyndsay is also a credit to this company she has been in touch throughout and answered any reservations I have had and put my mind at ease.
Luci
February 25th 2021
From an internet search to hair transplant. The process has been smooth and explained thoroughly from start to finish. Sharon contacted me, put me at ease and provided all the necessary information needed to go ahead with Surgery.
David McDermott
February 12th 2021
Can’t recommend this company enough. From my initial consultation with Sharon, to the actual day of the transplant. A daunting experience, made a lot easier by this amazing team! I couldn’t be happier with the service I received. Would recommend this company to everyone!
Liam
February 11th 2021
Very happy with the service I received from be cosmetics. The journey was smooth from start to finish starting off with Sharon who initially booked my appointment all the way through to the actual procedure carried out by Dr Mo. Looking forward to my results following my hair transplant!
Haroon Rashid
February 3rd 2021
Could not be happy with the level of service for my hair transplant…Sharon made it so easy along the way regards do’s and don’t’s and was very clear and professional! …definitely recommend !!
Danny Roccia
February 3rd 2021
I could not be happier with the service provided by Better Hair clinic. The process from the initial consultation with Sharon to the day of the surgery with Dr Mo and the team have been and continue to be excellent. I would highly recommend.
Nicholas Williams
December 11th 2020
I’ve just had my transplant and I am very pleased with the process, I was looked after well and have received a post op care pack and check-in from the organiser. The day surgery went very smoothly, looking forward to the results.
Richard Tawn
October 24th 2020
A great experience from start to finish by Sharon and all of the team. Great competitive prices to. Highly recommended 👍
Lee
October 13th 2020
Extremely professional, informative, helpful and friendly at all times. A really positive experience and Sharon has been great throughout. Competitive price too. No complaints at all. Would recommend.
Blue
September 23rd 2020
Very professional, trusting and very pleased with the work that has been done. Highly recommend, looking forward to seeing the full results!
Natasha Wallace
September 16th 2020
Both Sharon and the team at the clinic were very professional and friendly. Sharon goes through everything with you before the surgery over the phone and contacts you a few times before the date and after the procedure also.
Luis Morgan
September 15th 2020
It was a good experience. I was well informed and felt supported at all times. The price was very competitive and the procedure was carried out kindly and professionally. Recommended.
Lorenzo Moya
July 27th 2020
Had the crown and front hair transplant and I am so pleased with the result two hours after the surgery. Sharon, Tetiana and the team have been great to work with and have a done a fantastic job.
Mark Adamson
July 18th 2020
World class treatment from a world class clinic cannot speak highly enough of these people from top to bottom. A procedure which has transformed my life and confidence all for the better. Love my new beard. A special thanks to Sharon and the surgeon for their incredible work and reassurance!
Matt Porter
July 10th 2020
Sharon and her team where so supportive from the beginning of our consultation and was with us all the way through to the excellent aftercare stage. I would highly recommend Better Hair Transplant Clinics.
Tracy Ann Okezie
July 7th 2020

Get your free consultation

If you feel that you could benefit from one of our revolutionary hair loss treatments and would like to schedule a consultation with us, please let us know using the form below!